Find the MAC address of your access point (it is usually printed on its label). If the above does not work, or you have multiple access points and you are not connected to the main router, you can try the following solution: 1. ![]() In the list, find the line that is your "Default Gateway", this is your primary router/access point. Start > Run > type: cmd (to enter command prompt) 2. If the access point is the main " gateway" NAT router on your network: 1. You can always try doing a factory reset of the ap, and connect to its default IP address (with its factory username/password), but then you have to reconfigure it to work with your network. The IP address may, or may not show in the DHCP client list on your main router/gateway. You need the AP IP to be able to connect and reconfigure it. ![]() Sometimes you can have a wireless access point on your network that you do not know the IP address of.
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